Hosting Report Glosasary

As your website hosting provider, we take the hard work of keeping your secure and site up-to-date seriously!

We know you’re hard at work with your business, so leave the technical stuff to us. If you’re stumped on any of the terms used in our report, take a look at our glossary below.
Website performance

We use Google PageSpeed Insights to pull an timely review on your website. This score out of 100 is determined by running Lighthouse to collect and analyse diagnostic information about a webpage. A score of 90 or higher is considered good, 50 to 89 indicates room for improvement, and below 50 is considered poor.

This score is refreshed every 24 hours to help you assess your website’s loading speed and optimize its performance. 

If you would like to learn more, please visit this Google document.

The opposite of downtime!

Uptime monitoring involves sending a request to a web server to check if it is working. The request also provides additional information like TTFB (time to first byte), which roughly measures the server’s response time and the performance of your web hosting service.

We monitor your website constantly to detect downtime and notify you of any issues. We also receive alerts when your websites go down, so you know we’re taking immediate action to resolve the issue.

We receive notifications when your websites’ performance falls below predefined thresholds. We ensure your SSL certificate, indexability and PHP are running smoothly so your users can easily use your website no matter the time of day. 

When we say ‘dedicated server’ we’re referring to TMGP’s own personal server. This means you have exclusive access to the server without sharing its resources with anyone else outside of our organisation. It provides us with more control and privacy compared to sharing a server with multiple users. 

This is a measure of how quickly you see something meaningful on a webpage. It tells you how fast the main content of the page appears to you when you open it. It’s an important factor in determining how fast a webpage feels to users.

This measures how long it takes for the main content of a webpage to fully load and appear on the screen. It tells you when the important stuff on the page is visible to users. LCP is a key factor in determining how fast a webpage feels to users.

This metric shows us how a responsive a page loads, identifying any situations where a page might look like its responsive but it’s not.

A Secure Sockets Layer (SSL) is a technology that ensures secure communication between a user’s web browser and a website, protecting sensitive information from being intercepted or tampered with by unauthorized parties. This keeps your site secure for those browsing, ensuring https protocols are always enabled.

Google Analytics

Users are people who use your website or app. They can visit multiple times and have different sessions with several page views. By default, each device ID is counted as a separate user. So, if someone uses multiple devices, it’s reported as multiple users. User ID feature helps track individuals across different devices.

A session is a single visit to your website, which can include multiple events like page views or purchases. Google Analytics considers a session when it detects the start of user activity on your site. By default, if someone is inactive on your website for more than 30 minutes, a new session will be reported when they perform another action, such as viewing another page.

Channels are categories that group different sources and mediums of website traffic.

Sources refer to where the traffic originates from, such as a search engine like ‘Google’ or a specific domain name. Mediums represent the general category of sources, like ‘organic’ for all organic search traffic or ‘referral’ for web referrals.

Channels help organise and categorise the various ways people reach your website.

Organic search refers to the traffic that comes to your website from users who clicked on your non-paid listing in a search engine results page.

The direct channel refers to all traffic that has directly landed on your website. This channel tracks the number of people who directly entered your website’s URL into the search bar or arrived through an existing bookmark.

The Referral channel tracks website visits that come from sources other than social media or search engines. For example, if someone clicks a link for your site on a blog or other site’s links, it will be categorised as a referral visit.

Have any further questions?

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